PRIVACY POLICY

INTRODUCTION

ShelfSmart ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including ShelfSmart, AuraAI, and any associated Discord integrations.

By using our services, you agree to the collection and use of information in accordance with this policy.

INFORMATION WE COLLECT

We may collect the following types of information:

• Account Information — Name, email address, and any information you provide when contacting us or registering for our services.
• Usage Data — Information about how you interact with our services, including queries sent to AuraAI, features accessed, and time spent.
• Discord Data — When you interact with AuraAI via Discord, we may collect your Discord username, user ID, and message content to provide our services.
• Conversation History — AuraAI stores conversation history to provide personalized, context-aware responses. This data is used solely to improve your experience.
• Technical Data — IP address, browser type, device information, and usage logs for security and performance purposes.

HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Provide, operate, and maintain our services
• Personalize and improve your experience with AuraAI
• Respond to your inquiries and support requests
• Monitor usage patterns to improve our systems
• Ensure security and prevent fraud or abuse
• Comply with legal obligations

DATA RETENTION

We retain your data only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Conversation history with AuraAI is retained to enable memory and personalization features. You may request deletion of your data at any time by contacting us.

DATA SHARING

We do not sell, trade, or rent your personal information to third parties. We may share data with:

• Service Providers — Third-party vendors who assist in operating our services (e.g., hosting, AI processing), bound by confidentiality agreements.
• Legal Requirements — When required by law, court order, or governmental authority.
• Business Transfers — In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

YOUR RIGHTS

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Withdraw consent at any time

To exercise any of these rights, please contact us at hello@shelfsmart.ai

SECURITY

We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

DISCORD INTEGRATION

When using AuraAI through Discord, your interactions are processed in accordance with both this Privacy Policy and Discord's own Terms of Service and Privacy Policy. We only collect the minimum data necessary to provide our service. Message content is processed to generate AI responses and may be stored as part of AuraAI's memory system to improve future interactions.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of our services after changes constitutes acceptance of the updated policy.

CONTACT US

If you have any questions about this Privacy Policy or our data practices, please contact us at: